Category: <span>Business & Markets</span>

Companies that “Get It” Honor Roll

Written by Gregory on October 21, 2008. Posted in Business & Markets. 2 Comments on Companies that “Get It” Honor Roll

There are companies that do “Get It” which is nice to say but the truth to such a statement always lies in the concrete evidence of naming them. That is exactly what we are going to do; name them. ...

Business Rules We Learn From The Local Bakery

Written by Gregory on July 31, 2008. Posted in Business & Markets.

The baker counts aloud “Ten, eleven, twelve, thirteen is a dozen” and smiling hands the patron the bag of goodies and says “thank you, come again and please tell a friend.” Everything we need to...

The Last Mile of Customer Service

Written by Gregory on May 16, 2008. Posted in Business & Markets.

The phrase “The Last Mile” is used many places in business to describe the final step between a product or service offering and the consumer. Each sales channel will have its unique last mile and seeing...